Privacy Policy ajiab88 – Personal Data Protection for Malaysia Members

This Privacy Policy applies to all users who register, visit, or use any services offered by the ajiab88 platform, including the official website and Android and iOS mobile apps. It also covers your interactions with our customer support team via live chat or email.

Ajiab88 is committed to upholding strict data protection standards in handling members' personal information. We practice a data minimization principle — we only collect what is strictly necessary to provide you with the best service, and nothing more.

Information collected by ajiab88 falls into two main categories: information you provide directly, and information collected automatically when you use the platform.

We do not collect sensitive information such as health data, religious beliefs, or political affiliations. For identity verification (KYC) purposes, we may request a copy of your identification document, proof of address, or proof of payment method. These documents are stored securely and protected by strict access controls.

Every piece of data we collect has a clear and legitimate purpose. ajiab88 does not use your data for purposes unrelated to delivering this platform's services. Here are the primary purposes for which we use your data:

• Account management: To create and maintain your account, process registration, and verify your identity through the KYC process.
• Service provision: To give you access to all games and features available on the ajiab88 platform.
• Transaction processing: To process deposits, withdrawal of winnings, and bonus payments securely and efficiently.
• Security & fraud prevention: To detect and prevent unauthorized access, fraud, money laundering, and other suspicious activities.
• Service communications: To send important notifications related to your account, transactions, security updates, and policy changes.
• Marketing (with consent): To notify you about relevant promotions, bonuses, and special offers – only if you have consented to receive them.
• Platform improvements: To analyze usage patterns in order to improve the user experience and optimize platform performance.
• Legal compliance: To fulfill legal and regulatory obligations applicable to the platform's operations.

Data security is at the core of how ajiab88 operates. We continuously invest in security technologies and procedures to keep your information safe. Below are the key technical and organisational measures we implement:

• 256-bit SSL Encryption: All data transmitted between your device and ajiab88 servers is encrypted using 256-bit SSL — the same standard used by major banking institutions.
• Encrypted storage: Sensitive data stored in our database uses an additional layer of encryption for maximum protection.
• Strict access controls: Only authorised staff have access to member personal data, and that access is continuously logged and monitored.
• Two-factor authentication (2FA): ajiab88's internal systems require 2FA for all administrative access to prevent unauthorized entry.
• Regular security audits: The ajiab88 platform undergoes third-party security audits by independent firms to identify and address any vulnerabilities.
• 24/7 Monitoring: Our automated monitoring system runs around the clock to detect any suspicious activity or attempted security breaches.

Ajiab88 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you and we treat it as a trust. However, there are specific situations where we need to share information with certain parties:

• Service providers: Technical partners such as payment processors, game providers, and platform service providers that help us run our operations. They are bound by confidentiality agreements and may only use your data for specified purposes.
• Legal authorities: When required by law, court order, or direction from a legitimate authority, we will disclose the necessary information. This includes cases involving the prevention of money laundering or fraud.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of the transaction. You will be notified before this occurs.

In all cases of data sharing, ajiab88 ensures that data recipients comply with data protection standards equal to or higher than our own.

Ajiab88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for core platform functions such as login session verification, security, and game stability. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: To help us understand how users interact with the platform – which pages are visited most, time spent, and any technical issues encountered. This data helps us improve the user experience.
• Functional cookies: To save your preferences such as language, text size, and display settings so you do not need to reset them each time.
• Marketing cookies (with consent): Used to show you more relevant promotions based on your interests and usage patterns.

You can manage your cookie settings through your browser preferences. Please note that disabling all cookies may affect certain features of the ajiab88 platform.

As the owner of your personal data, you have several important rights that ajiab88 recognizes and respects. You may exercise these rights at any time by contacting our support team:

To exercise any of the above rights, please contact the ajiab88 support team via live chat or email at [email protected]. We will process your request within 30 working days from the date of receipt.

Ajiab88 retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by law. Below are general guidelines on retention periods:

• Active account data: Retained for the duration your account is active plus any additional period required by AML and financial regulatory standards.
• Financial transaction records: Retained for a minimum of 5 years after the transaction as a financial compliance requirement.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• After account closure: Some data may be retained for a specified period to fulfill legal obligations even after an account has been closed.

When data is no longer needed and there is no legal obligation to retain it, it will be securely deleted or anonymised from our systems.

The ajiab88 platform strictly does not accept registration or use by individuals under the age of 18. We do not knowingly collect personal data from children or minors below that age threshold.

If we find that personal data of an individual under the age of 18 has been collected without our knowledge, we will immediately take steps to delete that data and close the relevant account. The strict KYC process we implement is part of our commitment to preventing access by underage individuals.

Ajiab88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business needs. When material changes occur, we will notify members via in-platform notifications or email at least 14 days before the changes take effect.

The "Updated" date at the top of this document reflects the last date this Privacy Policy was reviewed. Continued use of the ajiab88 platform after an amendment's effective date constitutes your acceptance of the updated policy.

For any questions, concerns, or requests regarding your privacy and personal data, you may contact the ajiab88 Data Privacy Officer by email at [email protected] or via live chat on the platform.